Showing posts with label Fearless leader. Show all posts
Showing posts with label Fearless leader. Show all posts

Sunday, July 6, 2008

I owe you an explanation

The managers all have nicknames,

Jive Manager is Shelinda Knowles

Health nut is Sarah Feld

Fearless leader is Ray Gritweld

The Assistant is Jim Swords

Hitman is Mr. Priest (don't know his first name)

The Surfer is Clark Kent


Don't worry, these are not their actual names.

and I will never tell their real names.

Otherwise I might have to fear for my job.

(my name is real)

Wednesday, July 2, 2008

No work on Wednesday

I never work on Wednesday I have availability for it, but I never seem to be in the schedule.

weird.

I have a friend who applied at my store, and I wanted to help him get hired, so I told Shelinda, (one of the cooler managers) about him, and she said "Our store is losing money, and we ain't got hours as is, so Ray (the store manager's first name) don't wanna do any hiring."

So I guess I'll have to pray for a quitter.

They aren't all that uncommon,

people quit because they feel demeaned or like the work is below them, which, it is I guess.
It is one of the most necessary things on earth, and one of the most stressful, but people crack, because customers complain.

I was walking to aisle 5 yesterday, and one of the other cashiers asks me to check a price for them, and as I am doing so the customer comes up and starts on it was in the wrong place, and i get the other price, or get it free... blah blah blah... ( do people honestly think that because they didn't read the goddamned sign it is free) and she gets to the register all mad and demands reimbursement.

We cant do that.

Its the same as being on an airplane, and because you didnt get the seat you wanted you get a comp seat.

it doesn't happen, and if it did our store would hemorrhage even more money.

And besides I control little more than a scale and a conveyor belt.

Sorry this one is a little angry

Tuesday, July 1, 2008

Samples

So today I had an idea, probably a good idea, I suggested, that my little store, that is hemorrhaging money, could try to hold seminars to raise sales. We could do things like, show the customers how to pick fresh produce, or sample olives.

I suggested it to Sarah the assistant customer service manager and she said she would talk about it to Mr. Gritweld the store manager.

I don't think she actually will.

Its not her fault, she is timid, and he is gruff and unchanging, I think that is how you have to be to survive as a manager at a store.
It's not like the job is impossible, but in order to make money, the customers have to be treated like god, conversely, in order to survive years of complaints and miserable employees and customers, you have to not care. Its like having to hold a smile for the rest of your life.
Eventually thats all there is and changing anything is out of the question.